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资本之矛与劳工之盾——我国家政工情感劳动的本土化模式研究

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英文标题: The Spear of Capital and the Shield of Labor:A Study on the Localization Model of Emotional Labor of Domestic Workers in China
摘要: 发端于西方社会文化制度背景下的情感劳动理论致力于对资本规训下服务业劳动者的情感整饰和情感异化进行批评。本文将中国乡村熟人社会关系的建构引入分析框架中,通过对家政工成长过程中的情感模式习得以及劳动过程中自然情感模式的形成、维系、再生产等机制的分析,呈现区别于商业情感劳动模式的本土自然情感劳动模式。在此模式中,消费者(客户)和劳动者成为平等互惠的互动主体,情感劳动由资本获利之矛转化为劳动者抵御工作挑战之盾。基于此,本文从理论上提出了对商业情感劳动模式中消费者—劳动者二元对立假设的反思。
英文摘要: The theory of emotional labor,which originated in the context of Western socio-cultural institutions,is devoted to the criticism of the emotional rectification and emotional alienation of service workers under the regulation of capital.This paper introduces the social relationship constructs of Chinese rural acquaintance society into the analytical framework,and presents a local natural emotional labor model that differs from the commercial emotional labor model by analyzing the mechanisms of emotional pattern acquisition during the growth of domestic workers and the formation,maintenance,and reproduction of natural emotional patterns in the labor process.In this model,consumers(customers) and workers become equal and reciprocal subjects of interaction,and emotional labor is transformed from a mere spear for capital gain to a shield for workers against work challenges.Based on this,this paper proposes a theoretical rethinking of the consumer-worker dichotomy in the commercial emotional labor model.
作者: 梁萌、李坤希、冯雪
作者单位: 中国农业大学人文与发展学院(梁萌);北京建筑大学(李坤希);北京亿方公益基金会(冯雪)
期刊: 社会学研究
年.期:页码 2022.2:
中图分类号:
文章编号:
关键词: 家政工;情感劳动;本土化;自然情感;劳动过程
英文关键词:
项目基金: 本文受北京市社会科学基金青年项目“北京市互联网+服务业和谐劳动关系建构及社工实务干预模式研究”(19SRC016)资助。

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